Returns & Exchanges

At Merit Coffee, we want you to love your brew; if you are not satisfied with your purchase, we offer returns on non-perishable items and resolution for any coffee quality concerns within 30 days.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and a brief explanation of the issue to receive a return authorization.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring that non-perishable goods like brewers or mugs are unused and in original condition.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process a refund to your original payment method or issue a replacement for coffee quality issues.